The good news is most companies are involved in improvement initiatives and programs. The bad news is the track record for sustainable and meaningful results is spotty! What tools and methods are ...

Operation managers play a key role in the structure of a business. Backend office services such as operation managers are just as vital in your business as front-facing professionals such as marketing ...

As we approach 2026, digital operations improvement isn’t just a nice-to-have anymore, it’s essential. With new technologies like AI, complex systems, and growing economic pressures, companies need to ...

Clean air, clean water and clean soil are prerequisites for flourishing in the physical world. But what about the digital world many of us inhabit every day? What would a clean digital landscape look ...

Creating a strategy is hard work. It requires reliable data, keen insights, a touch of innovation, and a lot of difficult decision-making. When executed effectively, it can create clarity and focus ...

Healthcare leaders are finding new ways to drive standardization, savings and uptime through evidence-based technology. Healthcare operations leaders are facing mounting challenges: rising costs, ...

Think of the missed deadlines, bloated budgets and review and approval bottlenecks in your organization and you'll understand: creative operations isn't easy. “Do. Or do not. There is no try.” – Yoda ...

Two years later, what does persistent engagement and defend forward mean? (Patrick Semansky/AP) By 2013 U.S. networks were already under constant attack from sophisticated nation-state actors. Hackers ...

U.S. healthcare payers face mounting challenges, from fragmented data systems to rising administrative costs, that threaten both efficiency and care quality. Redefining Payer Operations explores how a ...

ACRP Research Report 266: Airport Curbside and Terminal Area Roadway Operations: New Analysis and Strategies, Second Edition (the Guide) is intended to assist airport operators, planners, consultants, ...

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...